Jessica Runnels

I was born and raised in Midland, TX where I graduated from Robert E Lee High School. After high school I decided it was time for a change of scenery, one with a little less dust and oil, and decided to move to San Marcos, TX to attend Texas State University where I obtained a bachelor’s degree in Mass Communication. While attending Texas State I became a member of Alpha Xi Delta sorority and met my now husband, Brandon.

After college we moved to Cedar Park, TX where we lived for 13 years prior to moving to the amazing city of Bastrop, TX. We have two spunky children, my daughter, Parker, who is 7 and my son, Colton, who is now 3 1/2. As a family we enjoy soaking up the sunshine, walking the trails in our neighborhood and surrounding area, going to the river, camping, and spending time with our family and friends.

I have over 20 years’ experience in customer service and 7 years in the insurance industry. I truly believe that my past experiences have helped mold and develop my standards when it comes to providing the utmost level of customer service to our customers. I work hard to provide prompt responses and maintain an open line of communication with all of my customers. When asked what made me want to be an insurance agent I can't help but to jokingly respond with, "What do you mean? Everyone doesn't just wake up one morning and decide that they want to make insurance their career?" The truth is I have an outgoing personality, love to chat and get to know everyone, and I love helping people. Being an insurance agent enables me to enact all of those traits and as a result I've built amazing relationships with my customers to the point that that they become like family to me. As part of my family, I want nothing more than to help ensure that their insurance needs for every step in life is properly met and that they're prepared for the future, whether it be auto insurance for their first car or life insurance for their newest grandchild. If life should decide to throw something unexpected their way I want to know that I helped put insurance products into place that will help them and their families be able to more easily recover.